Frequently Asked Questions
What is Gemsy AE?
Gemsy AE is the official distributor of Gemsy sewing and embroidery machines in Dubai, United Arab Emirates. We provide industrial textile solutions for businesses of all sizes.
What types of machines do you offer?
We supply a wide range of single‑head embroidery machines, multi‑head embroidery machines, industrial sewing machines, and specialized models such as overlock, buttonhole, and zig‑zag machines.
Who are Gemsy machines suitable for?
Our machines are ideal for garment manufacturers, fashion designers, uniform suppliers, home textile businesses, and embroidery startups.
Do you provide after‑sales support?
Yes. We offer training, installation, and technical support to ensure smooth operation and maximum productivity.
Can I buy machines directly from gemsy.ae??
Absolutely. You can explore our product catalog and contact us through gemsy.ae to place orders or request quotations.
Do you deliver outside Dubai?
Yes. While we are based in Dubai, we can arrange delivery and support across the UAE and neighboring regions.
What makes Gemsy machines different from other brands?
Gemsy machines are known for their durability, precision engineering, user‑friendly design, and cost‑effective productivity, making them a trusted choice worldwide.
Do you provide warranty on machines?
Yes. All machines purchased through Gemsy AE come with a manufacturer’s warranty and our local support services.
Can I get a demo before purchasing?
We can arrange product demonstrations and consultations to help you choose the right machine for your business needs.
How can I contact Gemsy AE?
You can reach us via our website gemsy.ae, email, or phone. Our team is ready to assist with inquiries, quotations, and technical guidance.
Why Choose Us?
- Local distributor with fast delivery and technical support in Dubai.
- Training & after‑sales service to keep your machines running smoothly.
- Competitive pricing tailored to the UAE market.
- Trusted by professionals in the garment, fashion, and textile industries.
